FAQ
Still Have Questions?
What are Lash Extensions?
Eyelash extensions are a semi-permanent cosmetic service offered to enhance
the length, curliness, and fullness of the natural lashes. With Classic
eyelash extensions, a single lash extension is adhered to the base of
the natural lash with tweezers and adhesive. With Volume extensions,
a fan of lash extensions are adhered. Eyelash extensions shed naturally
as natural lashes grow through a healthy life cycle. We recommend
getting a fill every 2-5 weeks.
Click here to see what the American Academy of Ophthalmology says about lash extensions.
What makes for great eyelash extensions?
Excellent eyelash extensions work in harmony with the client’s natural
lash, enhance the beauty of the client’s facial features and face shape,
and are long-lasting.
What makes for healthy eyelash extensions?
Healthy eyelash extensions are when your natural extension can support
the weight, there’s only one extension or fan per natural lash (no
stickies), and they are properly cleaned and cared for.
Can I curl my eyelash extensions?
Your extensions are synthetic. Never use heated or unheated eyelash curlers. Curlers
will crimp them and heated curlers will also loosen and separate the
adhesive from the extensions. If you want curlier extensions – choose a
different curl!
Can I wear mascara with my eyelash extensions?
You shouldn’t need to! But you can use mascara with eyelash extensions attached and cured with the Lynk-Gel Method.
But do not use any type of waterproof makeup around your eyes because
it will loosen the adhesion of the extension. Waterproof mascara will
also gum up your lashes.
I've been told before that because my natural lashes are ______ I have to use a specific curl. Is that true?
You are never locked into one specific curl – and you can always blend!
It’s dependent upon what you like – if you want to match your natural
lash or if you want to go for a more intense curl. Depending on what you
are looking for, you can get straighter extensions or curlier lash
extensions attached to your natural lashes. There are many styles of
lash curls available. We can enhance and open up your eyes depending on
what style you want.
My lashes don't seem to be growing as fast as they used to. Should I use a lash conditioner while I have eyelash extensions?
You may use a lash conditioner with the Lynk-Gel glue. We recommend that you apply the lash conditioner to the eyelid/skin and not directly on
the lashes. It is fine to get it on the lashes but remember to cleanse
the lashes daily to remove buildup and debris that may mess with
retention and cause premature fallout.
What makes illumino products different?
While many eyelash extension brands merely re-package existing products,
illumino isolates the unmet needs in the eyelash industry, engineers
products from idea to fabrication, and tests their innovations
rigorously for quality and safety. All of our products have been thought up in-house to meet the needs of artists. Designed by artists with artists in mind.
Do you have more information about Lynk-Gel?
You can find a lot more information about Lynk-Gel here!
How can I get a copy of the safety reports about Lynk-Gel?
You can request a copy of our safety reports by sending us a contact us form letting us know you're interested!
Can I get insurance for Lynk-Gel?
Yes! While the cheap lamps from China are making insurance more of a
challenge than previously, we are still able to say that you can procure
insurance for Lynk-Gel from Hiscox. Please reach out to them for a
quote!
For our Students across the Pond in the UK, we recommend
INSYNC. Please email your name and contact number to
partnerreferrals@insyncinsurance.co.uk for more information on insuring
your Lynk-Gel Service.
Do you offer payment plans?
Yes! We offer shop pay, which offers payment plans through their own platform.